If you’re facing the Eero blinking white issue and are unable to fix it, we’ve got you covered.
Usually, you will get the blinking white light on your Eero every time you power it up, and the device connects to the internet. However, if the light does not disappear on its own, it means there’s something wrong with either your ISP or the Eero itself. In either case, you will have to troubleshoot the problem to get back online.
This is where we come in. In this guide, we will walk you through the possible reasons why your Eero might be blinking white and what you can do to fix the issue.
Quick Answer
If the flashing white on your Eero does not go away after a few minutes, it indicates that there is a problem with the Eero or your ISP. To fix this, you can try reconnecting Eero, power cycling, restarting the device, updating firmware, or factory resetting it. You should also check for local outages and any physical damage to the router and cables.
Why is my Eero blinking white?
Here are some possible causes behind the blinking white light issue on an Eero.
- Ongoing maintenance or local outage
- Connection issue within your network
- Weak signals
- Broken cables
- Problem with the firmware
- The app is not connected to the network
How to fix the Eero flashing white light issue
Let’s jump into some troubleshooting tricks to fix the Eero blinking white light issue.
Step
Check for ongoing maintenance
Your first step should be to check for any ongoing maintenance or local outage. If your internet is down from your ISP’s end, you’ll be getting the blinking white light on your Eero device, and there is nothing much to do about this other than to wait it out.
Step
Check if the app is connected to the network
For your Eero network to work fine, you need to have the Eero app connected to the network. Otherwise, you’ll be getting the blinking white light issue. So, if you haven’t set it up already, make sure to install the Eero app and connect it to your network.
Step
Reconnect the Eero with the blinking issue
If this is your first time setting up a mesh network and only one device has the issue, there is a big chance it is placed too far from the main device, and the signals can’t reach it. However, if your internet was working fine before and now one particular Eero has a blinking white light, you can remove it from your mesh network using the app and add it again.
- Open the Eero app and tap on the malfunctioning device.
- Tap Remove Eero.
- On the main menu, tap the three lines in the top left corner.
- Tap Add Eero.
- Follow the on-screen steps to add the device.
Give it around 5 minutes and check whether the blinking white light has disappeared.
Step
Do a power cycle
Sometimes, a simple software glitch can prevent your Eero from connecting to the internet. This can be resolved with a power cycle. Just power off all your Eero devices, remove their cables, wait for 5 to 10 minutes, and power them on again. This should clear out any potential software bugs that may be causing the Eero blinking white issue.
Step
Restart your network
If power cycling doesn’t resolve the issue, you can try restarting your network. This can be done in a few steps from the Eero app, and it is a useful trick for clearing any bugs or firmware glitches.
- Open the Eero app.
- Head over to Settings > Advanced > Reset.
- Tap Restart Network.
- Select Restart Network again.
Wait for a few minutes for the network to completely restart, and if all goes well, you will see a solid white light on the router.
Step
Look for any cable damage
Since your Eero device needs to be connected to the modem via an Ethernet cable, any damage to the cable or loose connection can also cause the blinking white light issue. So, examine the cable and make sure it is firmly connected to your modem and the Eero device. Similarly, if the cable shows signs of stress, cuts, or damage, you must replace it with a new one.
Step
Reset your Eero
If there is no cable damage and your Eero device is properly connected to the main modem, you can try resetting it. You can choose from a soft or hard reset. A soft reset will reboot all devices and services while preserving your network configurations, so you won’t have to set everything up again. However, with a hard reset, your Eero devices will be restored to their factory settings, and you’ll have to set them up again from scratch.
First, you should try a soft reset.
- Press the Reset button on the back of your Eero device for 5 to 10 seconds.
- Wait for the device to flash a yellow light and release the button.
- Give the device a few minutes to boot up.
If the light becomes solid white, it means your soft reset was successful. If not, you should perform a hard reset.
Step
Hard reset your Eero
If a soft reset does not work, it’s time to hard reset your Eero.
Here’s how to do that –
- Press the same Reset button again, but this time for around 15 to 20 seconds.
- Release the button once the device flashes a red light.
- Wait for a few minutes, and the light should turn to a blinking blue light, which means your Eero device is ready to be set up again.
Step
Update the firmware
An outdated or corrupt firmware can also cause your Eero to show a blinking white light. You can fix this by updating the firmware through the Eero app.
- Open the Eero app.
- Navigate to Settings > Software Updates.
- Tap Updates Available and download the latest ones.
If the Updates Available option is not showing on your app, it means you’re on the latest firmware, and there is no pending update.
Step
Contact Eero support
If you’re on the latest firmware, and none of the above fixes have resolved the Eero blinking white light issue, then your only option is to get assistance from Eero support. In case of a hardware issue or something that cannot be resolved through email or phone, Eero will likely ask you to send your unit to them so they can repair or replace it.
Why does my Eero have a white light but no internet?
Your Eero may have a white light but no internet due to a local outage. In some cases, it could be due to a temporary bug or glitch, which can be fixed by performing a power cycle.
What does the white light on Eero mean?
As mentioned in our guide above, the white light on the Eero indicates that it’s starting up and connecting to the internet. However, the problem occurs when it keeps flashing and does not disappear. To counter this issue, you can try the methods listed above.
Conclusion
The blinking white light issue on Eero can be annoying, but you can fix it quickly using the right methods. If there isn’t any ongoing maintenance or local outage in your area, try power cycling your device, updating its firmware, and adding it to the network again. But if nothing works, contact Eero support for further assistance. In case there’s a fault in the modem, and you have to replace it, check out our top picks for the best modems for Eero.
