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How to book

Personal service throughout

Choosing a holiday isn’t easy. Typing a few words into a search engine might seem the quick, easy option, but it can quickly lead to information overload, confusion and frustration. More crucially, you will miss out on reliable, personal advice. For this reason, we are don’t offer online booking. Instead, we look to provide the personal touch, engaging with our clients on the phone, by email and/or in person.

With their firsthand knowledge and passion, our Travel Specialists will guide you through every step of arranging your holiday, saving you time and often money by creating a trip that is personalised, excellent value and far from ordinary.

We are a fully bonded tour operator and offer our 100% Guarantee ensuring you complete financial and consumer protection as well as no surcharges, travel disruption support and our price promise.

No two explorers are the same, so you have the freedom to craft your experience exactly how you want.
Plan Your Trip
discover-the-world-team

Step 1: Get in touch

Contact our experts to discuss your specific holiday wishes. You can make an enquiry through any of the following methods – we think it’s good to talk!

  • Call 01737 214 250
  • Complete our Enquiry form
  • Email us at travel@discover-the-world.co.uk
  • Visit our office – you are welcome to come to our offices and meet with one of our Travel Specialists to discuss your plans face to face. We recommend that you make an appointment beforehand so we can ensure the most appropriate member of our team is available. Contact details and directions »
Plan Your Trip
discover-the-world-client-facing

Step 2: Refine and perfect

Based on your requirements, your dedicated travel specialist will prepare and send a personalised quote with the price guaranteed for 48hrs. Take your time to review and if you’d like any changes, we’ll work with you to modify the details and will send a revised quote. We’ll keep refining until you are completely happy and ready to book.

Plan Your Trip

Step 3: The small print and insurance

Simply call your Travel Specialist on their direct line or on 01737 214 250.

IMPORTANT

Having a valid travel insurance policy is a condition of travel with us. Should you wish to buy our recommended comprehensive travel insurance then simply advise your Travel Specialist at the time of booking.

Plan Your Trip

Step 4: Book and pay

To secure your booking you will need to pay a deposit or in some instances the full balance. Deposits vary for different destinations, so your travel specialist will advise exactly what is required and when. We will send you a reminder when full payment is due usually 2-3 months prior to departure.

To pay by debit or credit card*, simply call your Travel Specialist on their direct line or on

01737 214 250

Following payment, we will confirm your holiday booking with our travel partners. When your arrangements have been finalised, we will send you a booking confirmation and information on how to access our travel app. The app will give you details of your day-by-day itinerary, including flight details, accommodation, transfers, excursions, travel tips, local maps, points of interest, and much more which you can access at home and whilst you are travelling.

* If you prefer to pay by cheque, please note that your holiday cannot be confirmed until the cheque has cleared.

Essential travel advice

For the latest travel advice from the Foreign, Commonwealth & Development Office (FCDO) including health, safety, security and local laws, plus passport and visa information, check https://www.gov.uk/foreign-travel-advice. Please note that advice can change at any time, so we recommend that you register for FCDO email notification of any changes.

Accessible travel

We offer a varied and wide range of holidays, tours and activities, some of which may not always be suitable for customers with reduced mobility or special needs.

We strive to meet the needs of every one of our clients and would welcome the opportunity to discuss the general suitability of any holiday to help you decide. Please telephone us on 01737 214 250 to discuss your plans, or complete our enquiry form for one of our travel specialists to contact you. We will be happy to obtain any further specific information that you may require in order to assess the suitability of the holiday for your own personal needs and to assist with this, would ask you to download and return the completed customer care form to our office so that our team is able to provide the best possible customer service from the outset of your holiday planning with us.

Customer Care Form

[Click the link above to download the form in Word format]

You may find the following practical guidance helpful for travelling with special or medical needs – www.gov.uk/foreign-travel-for-disabled-people

  • Extras & upgrades

    After booking, if you would like to add any excursions to your itinerary, upgrade hotel rooms or extend your stay, simply contact your Travel Specialist.

    Plan Your Trip